FAQ

 

What is your shipping policy?

AUSTRALIA

Free express shipping for orders over $100 with code: FREESHIPPINGAU

$9.95 Overnight Express for all other orders. This ensures 1-2 Business Days Delivery in Metro Areas. May take 2-3 Business Days for regional areas. Click HERE to see if your postcode is within the ‘next day’ delivery zone.

Orders placed on weekdays before 2pm AEST will be sent out the same day.

INTERNATIONAL

Free express shipping for orders over $150 with code: FREESHIPPINGOS

$25 Flat Rate for Pack & Track International (tracking number provided). Allow 7 – 21 days for delivery.

We use Australia Post for all deliveries.


Where are you oils made?

Our oils are mixed and hand poured in Sydney, NSW.

We are Australian made, Australian owned, and committed to Australian-sourced ingredients.


Can I use oil if I have oily skin?

Absolutely! Using oil on your skin actually has a mattifying effect. Our carrier oil profiles are so close to our skin's natural sebum that they trick your skin out of over-producing it, therefore balancing out any oily-ness.


How do I order wholesale?

We would love to partner with likeminded retailers and distributors. To start the conversation, please contact us at hello@alobotanics.com

 

Any other questions?

Feel free to get in touch anytime!